Shipping Policy
At RAF Boutique, we are committed to providing a smooth and efficient shipping experience. Please review our shipping details below.
Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- You will receive an email confirmation with tracking details once your order is shipped.
Shipping Time & Rates
- Standard Shipping: Estimated delivery within 5-10 business days.
- Expedited Shipping: Estimated delivery within 2-5 business days.
- Shipping rates are calculated at checkout based on your location and selected shipping method.
International Shipping
- We ship worldwide. Delivery times vary depending on your location and customs regulations.
- Customers are responsible for any duties, taxes, or customs fees imposed by their country.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order through our tracking portal or the carrier’s website.
Lost or Delayed Shipments
- If your order is delayed beyond the estimated timeframe, please get in touch with us at raf@rafboutique.com.
- We are not responsible for shipping delays caused by weather conditions, carrier issues, or customs holds.
1.Buyer Protection Period: You can request a return or refund within 15 days after the order is completed.
2.Eligible Returns:
- Item not as described.
- Damaged or defective items.
- Item not received within the promised timeframe.
3.Return Process:
- Open a dispute via the order page.
- Provide evidence (photos/videos).
- Negotiate with the seller or rely on AliExpress mediation.
4.Shipping Costs: Buyers usually cover return shipping unless the item is damaged or defective.
5.Refunds: Processed within 3–20 business days after confirmation.
6.Exchanges: Direct exchanges are not supported; negotiate with the seller for
replacements.
Note: Check the product listing for specific seller policies, as terms may vary.
For any further inquiries regarding shipping, feel free to reach out to our support team.